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Client Manager is the tool that allows you to view, change, import, and export
your client records. You can add as many user-defined fields to the client
database as you need. These fields, in turn, can be pulled into any of your
custom and email list opt-in forms.
When customers and prospects use your online forms, subscribe to any of your
email lists, or reply to an autoresponder, their information is captured in the
client database. Because the database assigns a unique identifier for each
client, his or her history of interaction with your online business is tracked.
When eCommerce Manager becomes available, all customer purchase history will be
included as well. What this means is that overtime your clients' interaction
history provides you with invaluable information about your customers and your
online business.

Copyright © 2003
Feist Publications Inc. All rights reserved. Terms of Service
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